Legal
Refund policy
Last updated: October 7, 2026
If something isn't right with your order, we'll work with you to fix it. This policy explains how returns and refunds work.
01 Satisfaction guarantee
Your first order of each product is covered by our satisfaction guarantee. If it's not for you, contact us within 30 days of delivery and we will issue a refund.
You do not need to return opened or partially used bottles from your first order.
02 Eligibility
Refund requests must be made within 30 days of delivery. Subsequent orders of the same product may be returned in unopened condition within the same window.
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03 How to request a refund
Email us with your order number and a brief description of the issue. We will respond within 2 business days with next steps.
04 Refund processing
Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may take additional time to post the credit.
05 Damaged or incorrect items
If you receive a damaged or incorrect item, please contact us right away with a photo of the product and packaging. We will send a replacement or issue a full refund at no cost to you.
06 Subscription cancellations
You can cancel your subscription online at any time. Cancellations take effect before your next scheduled shipment as long as they are made before the order is processed.
07 Contact us
Questions about this policy? Email us at support@anarchy-collective.com and a real person will get back to you.